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Getting in touch with JKE Fire & Security couldn’t be easier.

If you’re an existing client with an urgent support problem, please call us on 0800 254 5645 or send us a support ticket via your Client Portal. If you have a new enquiry or questions about how we can help, please call us on 0800 254 5645 or complete the form below.

    Keep up to date with the latest JKE Fire & Security news, reviews, products and services

    Excellent
    4.9
    Jack E.
    JKE Security took over an old fire panel at one of our HMO's in Derby. They have since upgraded and continued to maintain the fire alarm system in the property keeping our tenants safe! Always have responded quick and will use them again on our future properties!
    Response from the owner:Thanks Jack for taking the time to leave a review and trusting us with your fire safety systems in your HMO. Keeping the residents safe is an utmost priority for us and we are looking forward to working with you going forward. Dan
    Daniel K.
    JKE Fire and Security have taken over the maintenance and servicing of the fire alarm system. Very prompt responses so far. Good service
    Response from the owner:Thank you for taking the time to leave a review and trusting us with your fire safety systems. We are looking forward to working with you going forward. Dan
    Ewan W.
    Dan and his team are highly efficient and professional. We have used them on various projects, and they have consistently delivered brilliant results.
    Response from the owner:Thanks Ewan, It has been great working alongside Power & Control and assisting you with the commercial fire & security projects, and likewise using you guys for our electrical requirements. I appreciate you taking the time to leave the kind words and look forward to catching up with you soon. Dan
    Nigel G.
    Amazing service and quality work done by Dan and is team.
    Response from the owner:Hi Nigel, Thank you for the kind words. It was a pleasure working alongside yourself and team NG Installations on the recent Commercial Fire Alarm Installation. We look forward to continuing to work with you and supporting you on any project that requires fire and security system installation or maintenance. Thank you Dan
    Rotherholme D.
    We recently used JKE Fire and Security for our fire alarm inspection and emergency lighting checks, and the service was excellent from start to finish. Dan was professional, knowledgeable, and carried out the work thoroughly while explaining everything clearly. He arrived on time, completed all checks efficiently, and left all paperwork organised and easy to understand. It’s great to work with a company that is reliable and takes safety seriously. Highly recommend JKE Fire and Security for anyone needing fire alarm or emergency lighting services.
    Response from the owner:Thank you for the lovely review. It was our pleasure ensuring that your life safety systems are in full working order and compliant! It is great working with people that share the importance in making sure that compliance is treated as a priority, for the benefit of the staff, clients and visitors. Thank you again for taking the time to leave the review.
    Manny M.
    Great service and a great team full of knowledge and years of experience, explaining the pros and cons of each job and solutions to all road blocks. Communication is faultless with regular updates from start to finish on every job, and work completed on site is excellent, clean, and tidy! Easy to get ahold of in and out of hours! Wouldn’t hesitate to recommend them.
    Response from the owner:Thank you for your kind words! It’s been a pleasure working with you and the team at the Royal Wolverhampton Hospital Trust on your CCTV, Intruder Alarms, Access Control and Intercom systems!
    dankelly90
    What a Great Team! From my initial contact with Dan, who provided a very detailed and thorough quote, to the team arriving on site – the experience has been excellent. Clean, tidy, and well-mannered engineers who clearly take pride in their work. I would not hesitate to recommend them.
    Response from the owner:Thank you Dan for the kind words, it has been a pleasure working with you on any fire and security needs you have. Anything else you need, just give us a shout. Thank you
    Darren L.
    JKE Fire & Security have been Mickleover FC Juniors chosen security partner for our Varsity Grange facility for many years. They consistently deliver great services and value whilst putting the customer first and when needed go the extra mile. I highly recommend Dan and his team to anyone looking for a security services partner.
    Response from the owner:Thank you for your kind words Darren. It has been a pleasure working alongside yourself and the wider club to provide you with your security system requirements. I hope you have had a great season!
    Kevin W.
    I reached out to JKE as I wasn’t sure which CCTV system I needed. They explained all the options including the pros and cons of each. With super speedy installation and service, highly recommended.
    Response from the owner:Thank you for the kind words. We are pleased that you came to JKE Fire & Security to best protect your business. We understand that the hospitality sector benefits from our security systems. It was a pleasure supplying you the CCTV system that will help protect your staff, your stock and your customers. Good luck with your business venture.
    NVC Security L.
    We have used Dan & his team for CCTV installations over the years. We have always found JKE to be knowledgeable and helpful. Top service received.
    Response from the owner:Thank you for your kind works. It has been a pleasure working alongside NVC Security assisting you with your CCTV requirements as well as intruder alarms and access control. Looking forward to continuing to work together.
    Val D.
    I recently required assistance with an issue on my alarm system and reached out to JKE Fire & Security. I must say, their out-of-office support was nothing short of outstanding. Not only were they quick to respond, but the level of expertise and dedication to resolving my issue was truly commendable. It’s reassuring to know that such reliable and high-quality service is available when you need it most. I highly recommend JKE Fire & Security for their exceptional service and customer care.
    Photo from customer review
    Response from the owner:Thank you for your kind words! We always put our customer service as a priority. Faulty intruder alarm systems can cause a lot of stress so we understand that we need to offer support, at all hours, to help give that added peace of mind!
    Ian J.
    Great service. Communication was faultless from start to finish and work completed on site was excellent. Wouldn’t hesitate to recommend.
    Response from the owner:Thank you for your kind words Ian. It has been a pleasure working alongside yourself and your team on your CCTV and Intruder Alarm Systems at Nottinghamshire Hospital Trust 😊
    sifted S.
    Worked with JKE at Cannock Hospital. I found them to be professional and very user friendly. Recommended!
    Response from the owner:Thanks Rob 😊. It has been a pleasure working alongside you to deliver the security installation for the NHS.
    Hole In The W.
    Recently installed cctv and alarm system. Very professional job and very competitive price. Great after sales care too. Thoroughly recommend.
    Response from the owner:Thank you for taking time to leave a message. Your comments are appreciated.
    J M.
    Excellent and friendly service. Joe Murphy
    Response from the owner:Thanks for stopping by and leaving us a lovely Google review Joe.
    Connor L.
    Fantastic service for the fire and security installation to our commercial premises. Thank you!
    Response from the owner:Thank you for a great review. It was a pleasure working with you 😊
    Andrew J.
    Fantastic install of intruder alarm at our new premises in Derby. Dan’s service both before, during and and after care have been brilliant and professional install by the alarm engineer Tom. Would highly recommend if you are looking for any security related installs!
    Response from the owner:Thank you Andrew. It has been a pleasure working alongside you and your team!
    ian C.
    We have used JKE to maintain our security system at our building at Varsity Grange Sports Ground and have been impressed with high level of service delivered. When we have required the engineer to attend to deal with an alarm issue, the response has been both quick and efficient. I would certainly recommend JKE for a first class , reliable security maintenance service.
    Response from the owner:Hi Ian. Thank you very much for your kind words. It has been a pleasure working with you and I look forward to another year.
    Gregory W.
    Great service! Set-up out system and when I accidentally set off the alarm they had someone on the phone to help me with in in 2 mins
    Response from the owner:Thank you Gregory. it is a pleasure looking after all your Fire & Security needs!
    Adam N.
    Great service and easy to deal with.
    Response from the owner:Thank you Adam!
    Remote M.
    JKE have been a fantastic support for GUK, we have used them for both alarm and CCTV installations and have received a professional service. Communication has been great, we’ve always been able to pick up the phone and speak to Dan/Tom & Sam to discuss upcoming jobs. Installations have been completed on time, within the quoted price and to a high standard, engineers have always been friendly and professional to deal with. Highly recommend them to all.
    Response from the owner:Thank you for your kind words! It is a pleasure working with you guys!
    Museum A.
    Dan, Tom and Andy provided a great service from JKE Fire & Security, they were very professional and resolved solutions to taking over our fire and security systems at the museum. Their knowledge and experience has been invaluable in my new role at Sharpe's. I now feel confident that our staff, volunteers and visitors are safe when they come into the building.
    Response from the owner:Thanks Nicola! We appreciate your kind comments.
    Clare
    Fantastic local business; great service! Can’t fault them - thanks guys!!
    Response from the owner:Thank you Clare 😊
    Chloe M.
    I choose JKE as they were easy to get hold of and offered great value for money. They installed a house alarm system for me, which they did within 2 days notice of my request. The actual fitting was completed quickly and the staff were really helpful and friendly. I would highly recommend Dan and his team to anyone who is looking for a high quality product, great service and good value.
    Response from the owner:Thank you Chloe, it was a pleasure in giving you that added peace of mind!
    Sweeney T.
    Great bunch of guys. Thanks Dan/Tom. Had a few alarm companies over the years and think these are the best so far. Any glitches or minor issues and they're always on hand. Fitted a top class camera and alarm system that we now couldn't live without.
    Response from the owner:Thank you for your kind words. It was our pleasure and we appreciate your business. Thank you

    JKE Fire & Security
    JKE Fire & Security23 hours ago
    An intruder alarm can be switched on every day and still need proper servicing.

    Over time, motion detectors can collect dust, cobwebs and other contamination. Changes to the room, decorating work, furniture or environmental conditions can also affect how they perform.

    Left unchecked, this may...
    JKE Fire & Security
    JKE Fire & Security23 hours ago
    The clocks go back on 25 October 2026, bringing darker evenings earlier. A few simple checks can help reduce opportunities for after-dark theft at home or on your premises across the East Midlands and surrounding areas.

    → Check exterior lighting covers entrances, paths and vulnerable...
    JKE Fire & Security
    JKE Fire & Security6 days ago
    The amended Approved Document B came into force on 30 September 2026. For property developers, estates teams and facilities managers, it is a timely reminder: fire alarm and life safety design should be considered at drawing stage, not left until handover.

    The updated guidance includes...
    JKE Fire & Security
    JKE Fire & Security1 week ago
    Buying security systems one at a time can create an expensive problem: an alarm from one company, cameras from another and fire safety from a third, with equipment that does not communicate and no single point of accountability.

    A properly designed integrated solution brings everything...
    JKE Fire & Security
    JKE Fire & Security1 week ago
    How long does your CCTV footage actually last?

    It may be less time than you think. And once footage has been overwritten, it cannot help when an incident needs reviewing.

    Your retention period depends on:
    → Hard drive or cloud storage capacity
    → Number of...
    JKE Fire & Security
    JKE Fire & Security2 weeks ago
    A fire alarm or security system can only protect your people, property and operations if it is properly maintained.

    Planned servicing should never be treated as a tick-box exercise. It is about confirming that your systems are ready to work when they are needed most,...

    JKE Fire & Security

    The Square, Mickleover, Derby, DE3 0DD
    Tel: 0800 2545645 | Email: support@jkesecurity.co.uk

    For details of how committed we are to offering high quality service, please view our Quality Policy. We are also registered with the ICO - please view our ICO Registration Certificate.