What can you expect from JKE when you begin the conversation about intruder alarms for your business premises?
Step 1: Initial Consultation
There’s a number of things that need to be taken into consideration when it comes to alarming your business premises, this is what we typically call an initial consultation. It’s a conversation with the designated person at the site to enable us to fully understand the security needs. By attending your site our surveyors can better assess things like the building layout, size, and vulnerability of the premises, as well as discussing the type of alarm system that will work best for the people and premises. Sometimes it will be clear there is more than just an intruder alarm required so we can highlight any additional security features or integrations required to fully secure your premises.
Step 2: System Design
This step is a bit misleading because all of our alarm systems are from our trusted partners Ajax, PURETECH or oprema. However what this step entails is teasing out all of the things discussed and observed from the initial consultation and our site survey. Where the customisation comes in for your intruder alarm system design is meeting the specific needs of your business premises. This will include selecting appropriate sensors, control panels, keypads, sirens, and other components. At this stage we could also provide a visual of the alarm system plan, if required, so it’s clear what access is required in your business premises for the alarm system components.
Step 3: Proposal and Contract
This naturally comes out of step 3, JKE will provides a proposal to you outlining the recommended intruder alarm system, its features, and the associated costs. Once you have accepted our quotation then a formal agreement (or contract) will need to be signed to proceed with the installation.
At this stage we can talk about things like when the alarm needs to be installed, what that means for your business and the interruption that could be caused, the best times for our team to be on your site, the essential work required in a timeframe to keep you fully secure and other important items to get started successfully.
Step 4: Installation of your intruder alarm
Once a mutually convenient time has been scheduled for the installation of your intruder alarm it’s the time our security engineers love! Getting busy putting your alarm into your premises.
Installation is likely to involve routing wires, installing wireless devices, mounting sensors and control panels, configuring the system settings, and integrating it with other security systems, if applicable. Now this all sounds super simple, which for our team it is.
What causes complexity is needing your space for our team to work in. Now our engineers are experienced in working in a range of environments from busy NHS clinics to open shopping centres. Our health and safety protocols and the risk assessments completed for these installations will take into account your operating environment so that everyone is kept safe during the installation. Our engineers will work with your security team, electrical contractors (or internal resources), IT technicians and other parties who are involved in ensuring that the alarm is installed quickly and efficiently so it’s operational as quickly as possible. Your site security is paramount to us during this process and we will take that into account when completing the installation plan.
Our engineers will be branded up so you can see them on site, will comply to any PPE requirements there are for your site and be installing your alarm as agreed in the system design.
Step 5: Testing and Commissioning of your alarm
After the installation is complete our engineers will conduct thorough testing of the intruder alarm system to ensure that all components are functioning properly and that the system is effectively detecting and responding to simulated intrusion events. This may involve testing individual sensors, verifying communication with the central monitoring station (if applicable), and ensuring that the system meets relevant standards and regulations. But don’t worry if your team are onsite during the installation we’ll make sure you have enough time to tell everyone not to panic when they hear the alarm!
Step 6: User Training
Even if you are taking out a maintenance and monitoring contract with JKE our engineers will still provide training to your team on how to use and operate the intruder alarm system effectively. This may include arming and disarming the system, understanding different modes of operation, programming user codes, and troubleshooting common issues.
Step 7: Documentation and Handover
We’ll hand over all of the documentation which could include system schematics, user manuals, and warranty information and make you aware of the maintenance requirements and provide instructions for ongoing system upkeep.
Step 8: Support and Maintenance for your intruder alarm
JKE offers ongoing support and maintenance services to commercial clients which covers regular system inspections, software updates, and troubleshooting assistance, to ensure that the intruder alarm system remains effective and reliable.
For one annual fee, you will receive:
- Regular health checks
- Priority call-outs with a UK-based 24/7 number to call
- Costs of any parts and labour are covered
- Spread the cost and pay monthly or quarterly
- Know exactly what you’re paying and never face additional bills to keep all your systems in perfect running order.
- Maintenance packages can be tailored to suit your requirements.
If you’d like to talk about Intruder Alarm Systems for your premises please drop us a message to marketing@jkesecurity.com or call us on 0800 2545645 and we can start the steps to giving you peace of mind for premise security.